Terms and conditions
Last updated: August 2026
1. Identity of the company
Belgium Sleep Systems
Dokter Carlierlaan 30, 9320 Erembodegem, Belgium
Phone: +32 2 669 20 11 · Email: info@belgiumsleepsystems.be
Company number / VAT: [to be completed]
2. Scope
These terms and conditions apply to every quote, order and agreement between BSS and the customer, unless expressly agreed otherwise in writing.
3. Quotes and prices
All prices on this website are consumer prices including VAT, unless stated otherwise. Business customers receive a net price on request. Quotes are without obligation and valid for 30 days, unless stated otherwise.
4. Formation of the agreement
An agreement is concluded as soon as BSS confirms the order or the accepted quote in writing.
5. Delivery
Delivery and delivery times are described on our page Delivery. Stated lead times are indicative.
6. Payment
Invoices are payable according to the terms stated on the invoice. In the event of late payment, interest and fixed compensation may be charged by operation of law.
7. Warranty
The statutory warranty applies to our products. You will find the specific terms and periods on our page Warranty.
8. Right of withdrawal
In distance selling, consumers have a statutory right of withdrawal of 14 calendar days. Custom-made products and products sealed for hygiene reasons whose seal has been broken are excluded from this right.
9. Liability
BSS is not liable for damage resulting from improper use or insufficient maintenance of the products supplied.
10. Applicable law
Belgian law applies to all agreements. Disputes fall under the jurisdiction of the courts of the judicial district in which BSS is established.