{"id":39473,"date":"2026-08-03T18:17:38","date_gmt":"2026-08-03T16:17:38","guid":{"rendered":"https:\/\/bss.be\/garantie\/"},"modified":"2026-09-02T07:07:20","modified_gmt":"2026-09-02T11:07:20","slug":"warranty","status":"publish","type":"page","link":"https:\/\/bss.be\/en\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"<h2>Statutory warranty<\/h2>\n<p>The statutory warranty applies to all our products: 2 years for consumers in the event of a lack of conformity that existed at the time of delivery.<\/p>\n<h2>Warranty on our products<\/h2>\n<p>Belgium Sleep Systems provides <strong>2-year product warranty<\/strong> on boxsprings, mattresses and accessories.<\/p>\n<table style=\"width:100%;border-collapse:collapse\">\n<tr>\n<th style=\"text-align:left;border-bottom:1px solid #ddd;padding:8px\">Product group<\/th>\n<th style=\"text-align:left;border-bottom:1px solid #ddd;padding:8px\">Warranty period<\/th>\n<\/tr>\n<tr>\n<td style=\"padding:8px;border-bottom:1px solid #eee\">Boxsprings and bed sets<\/td>\n<td style=\"padding:8px;border-bottom:1px solid #eee\">2 years<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:8px;border-bottom:1px solid #eee\">Mattresses<\/td>\n<td style=\"padding:8px;border-bottom:1px solid #eee\">2 years<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:8px;border-bottom:1px solid #eee\">Accessories (pillows, duvets, mattress protectors)<\/td>\n<td style=\"padding:8px;border-bottom:1px solid #eee\">2 years<\/td>\n<\/tr>\n<\/table>\n<h2>Money-back guarantee<\/h2>\n<p>Not satisfied with your purchase? Contact us within the statutory period. We will look at the options for exchange or refund together with you.<\/p>\n<h2>What is not covered by the warranty?<\/h2>\n<ul>\n<li>Normal wear and ageing of materials;<\/li>\n<li>Damage caused by improper use, accidents or insufficient maintenance;<\/li>\n<li>Stains, moisture or fire damage;<\/li>\n<li>Slight, normal body impressions in a mattress (this is inherent to the material).<\/li>\n<\/ul>\n<h2>Make a warranty claim<\/h2>\n<p>Contact us via <a href=\"mailto:info@belgiumsleepsystems.be\">info@belgiumsleepsystems.be<\/a> or +32 2 669 20 11, quoting your proof of purchase and a few photos of the defect. We will review your case as soon as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Statutory warranty The statutory warranty applies to all our products: 2 years for consumers in the event of a lack<\/p>\n","protected":false},"author":1400,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39473","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bss.be\/en\/wp-json\/wp\/v2\/pages\/39473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bss.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bss.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bss.be\/en\/wp-json\/wp\/v2\/users\/1400"}],"replies":[{"embeddable":true,"href":"https:\/\/bss.be\/en\/wp-json\/wp\/v2\/comments?post=39473"}],"version-history":[{"count":4,"href":"https:\/\/bss.be\/en\/wp-json\/wp\/v2\/pages\/39473\/revisions"}],"predecessor-version":[{"id":39718,"href":"https:\/\/bss.be\/en\/wp-json\/wp\/v2\/pages\/39473\/revisions\/39718"}],"wp:attachment":[{"href":"https:\/\/bss.be\/en\/wp-json\/wp\/v2\/media?parent=39473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}